Showing posts with label Virtual. Show all posts
Showing posts with label Virtual. Show all posts

Wednesday, October 20, 2010

8 × 8 With Polycom partners to offer IP telephony for virtual Office solutions

SUNNYVALE, California, on October 14, 2010 (GlobeNewswire on COMTEX), 8 × 8, Inc. /quotes/comstock/15 *! EGHT, quotes, nls/eght (EGHT 2.27, + 0.04 + 1.79%), provider of innovative cloud communications and it solutions, announced today has signed an agreement of partnership with Polycom, Inc., world leader in unified communications, allowing you to offer telephony solutions and Polycom IP conferences to Virtual Office subscribers hosted VoIP (voice over Internet Protocol) 8 x 8.

8 × initial 8's offer the Polycom SoundPoint (R) 335 IP desk phone features. 335 SoundPoint IP is a high quality level entry SIP phone that seamlessly integrates with 8 × 8's systems to offer advanced telephony features such as voicemail operator, automatic, ID call, call forwarding, Conference and Polycom HD Voice Tm bridge at an affordable cost. Apart from providing a great customer experience, these phones also include an ability called Voice Quality Control (VQMON), which gives the ability to monitor in real time an 8 × 8 client call quality.This feature helps to 8 × 8 rapidly diagnose problems customers, deliver faster resolution of problems, and ultimately provide a better servicio.8 × 8 will present additional desktop SoundPoint IP, SoundStation (R) and Polycom ultimate Intel(r) IP Conference phones phone accessories and mobile phones in the coming weeks and months.

"8 × 8 is very happy to work with Polycom and fulfill our commitment of different, but common, to provide affordable and high quality for businesses of all sizes, voice solutions," said 8 × 8 President CEO & Bryan Martin."Reliable Polycom, Vanguard offerings will be a valuable addition to our portfolio of IP phone and a great vehicle to enable our customers in the back office experience and benefit from technological advances such as the voice of HD."

"" 8 × 8 has established itself as a provider of innovative and successful PBX and unified communications services and we look forward to working together to deliver high-quality and cost-effective voice solutions,"said Jim Kruger, Polycom Vice-President Marketing Solutions product.""With more and more companies who gravitate toward the cloud features like voice of HD, integration with key business applications, and other powerful features enabled for IP-based solutions have become an increasingly important component of any communications solution".

The Polycom SoundPoint IP 335 desk phone is now available with 8 × main current 8's Virtual Office service plans and can be ordered directly from 8 × 8 by calling 866-879-8647. additional information can be found at: http://www.8×8.com/BusinessSolutions/Equipment/IPPhones.aspx.

Of 8 x 8, Inc.

8 × 8, Inc. /quotes/comstock/15 *!EGHT, quotes, nls/eght (EGHT 2.27, + 0.04 + 1.79%) leverages its proprietary to offer voice of high quality, integrated messaging, and video for businesses of any size with employees at any position on a wide variety of telephony business, web and mobile. 8 × 8 platforms solutions also offers managed hosting software technologies and computing services based on cloud.Para additional information, visit www.8×8.com.

This press release distributed by GlobeNewswire, www.globenewswire.com

Source: 8 × 8 Inc.

CONTACT: 8 × 8, Citelli 654-0970jcitelli@8×8.com Inc.Joan (408)

Copyright (c) 2010 GlobeNewswire, Inc.all rights reserved.

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Hosted PBX

8 × 8 Introduces Virtual Office Pro 2.0 at ITEXPO

8 × 8 (News – alert), Inc., uses Western ITEXPO this week in Los Angeles as a place that you must enter your Virtual Office Pro 2.0 version.

""We are very pleased to provide version 2.0 without additional charge and, due to our web-based delivery, not annoying downloads to our current English Pro subscribers,"said 8 x 8 marketing director Debbie Jo Severin (news – alert).""New features built into 8 × 8 Virtual Office Pro 2.0 even easier and more productive for a business to access and manage all needs of communications in the cloud, without having to buy any computer premises, including the phone business that usually sits in the work of an employee table".

Virtual Office Pro, which initially presented in January this year, is 8 × 8 hosted unified communications offering. Virtual Office Pro 2.0 hits the market today.

New with this release is the integration with social networks softphone upgrades that allow forwarding of calls, called transfer, three-way calling and other features of phone-similar to the desktop; greater call queue for simple; call center applicationsenhanced fax capabilities (people now can customize fax cover page and put several documents in the same fax); and chat with video, said Huw Rees (news – alert), vice President of development of business and channel 8 × 8.

While that's all great, Joan Citelli, director of corporate communications at 8 × 8, said that as pimps Virtual Office Pro is that it offers customers a wide variety of functionality, including local and long distance unlimited, fax, call recording, archiving, chat, calls mobile applications and much more for only $49.99 per month.Rees adds that some people pay for web conferencing by itself only.

Added that this year has seen major adoption of unified communications and hosted PBX (news – alert) in the enterprise market and markets of the federal Government.

"" Step to UC will accelerate in 2011,"continued Rees.""We are really [see] begins to despegar.Las people can view the valor.La sets…and function of ease of use have reached a point where you can view any business the benefits of using these solutions."

Edited by Tammy Wolf

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Hosted PBX

Tuesday, September 21, 2010

Virtual PBX Adds Call Recording for No Extra Cost

Virtual PBX (News – Alert)®, inventor and supplier of hosted PBX services, has included call recording in all its standard plans for no additional charge.
“With the addition of call recording, Virtual PBX extends our leadership in providing clients with the most flexible and diverse set of features at the lowest cost. The new feature gives our users the ability to improve their own customer satisfaction and ensure that high priority calls are properly managed,” said Greg Brashier, CEO of Virtual PBX.

Call recording is a valuable tool for many small and mid-size business “SMB” clients, particularly as it relates to improving the performance of customer-facing staff. With Virtual PBX call recording, any or all calls can be recorded, saved, and played back later to assist in training employees or to meet legal or other requirements. The system can be set to automatically record all calls or allow individual selection of which calls to record to respond to unique business needs.

Every Virtual PBX extension owner has the ability to record all calls automatically or select calls to record manually with the simple touch of a button. Administrators can also decide to control call recording for all users or give each user the ability to manage his or her recordings. In addition, the company’s built-in selective recording architecture allows calls to be recorded for pre-selected extensions and/or departments.
Moreover, recordings can be sorted by date/time, length, caller ID, user name or extension number; recordings can be played back or deleted at the convenience of the user and; recordings can be downloaded to a PC for future playback.
ENSO Bottles, the producer of environment-friendly biodegradable bottle solutions, recently announced plans to implement Virtual PBX’s business-class phone system in its organization, giving them the freedom and flexibility for conducting business flawlessly into its isolated working environment.
Trupti Kamath is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
View the original article here
View the original article here