UBL and Toktumi: small businesses now have 411 Directory search engine visibility

Small or home using alternative phone service companies will now have the directory search engine visibility, according to a joint announcement by UniversalBusinessListing.org, a leading provider of business, presentation of search engine and presentation Toktumi, Inc., the creator of the iPhone line2 and directory services identity management and 411 (news – alert) app.

According to their website, UBL offers services directory submission, reputation monitoring and a variety of premium for better visibility online and the management of identity and search engine submission services tools with the new initiative, customers may submit their phone numbers and complete business to UBL for distribution profile data to all the major engines search u.s. online yellow pages, directories, social networks, mobile devices and 411 directory assistance.

Toktumi (Noticias-alerta), which is the leading provider of hosted PBX for small businesses and virtual offices and mobile VoIP for business and consumer users solutions affordable phone services believes that the Association will prove to be beneficiary to its customers, as well as their business growth plans.

""This solves a common fear of small enterprises, leaving his expensive traditional phone services that have historically fed data from your phone to editors directory and 411,"said Peter Sisson (news – alert), founder and CEO of Toktumi, in a press release.""Low cost, high value of the UBL solution reassures companies that reach more than 300 editors the directorio.Esto data translates into real and actual calls to the business."

Doyal Bryant, CEO of Dynamics, UBL, parent name said phone Toktumi solutions are the future of communications for small business, and your business data is as valid as the traditional suppliers of wire line.

"We will offer Toktumi service to our customers and see many opportunities for other solutions in the partnership," added Bryant.

Rahul Arora is a collaborator of TMCnet.Ha worked as a freelance writer for several renowned organizations in the India.Para and editor for more of his articles, please visit his columnist page.

Edited by Tammy Wolf

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Hosted PBX

8 × 8 Introduces Virtual Office Pro 2.0 at ITEXPO

8 × 8 (News – alert), Inc., uses Western ITEXPO this week in Los Angeles as a place that you must enter your Virtual Office Pro 2.0 version.

""We are very pleased to provide version 2.0 without additional charge and, due to our web-based delivery, not annoying downloads to our current English Pro subscribers,"said 8 x 8 marketing director Debbie Jo Severin (news – alert).""New features built into 8 × 8 Virtual Office Pro 2.0 even easier and more productive for a business to access and manage all needs of communications in the cloud, without having to buy any computer premises, including the phone business that usually sits in the work of an employee table".

Virtual Office Pro, which initially presented in January this year, is 8 × 8 hosted unified communications offering. Virtual Office Pro 2.0 hits the market today.

New with this release is the integration with social networks softphone upgrades that allow forwarding of calls, called transfer, three-way calling and other features of phone-similar to the desktop; greater call queue for simple; call center applicationsenhanced fax capabilities (people now can customize fax cover page and put several documents in the same fax); and chat with video, said Huw Rees (news – alert), vice President of development of business and channel 8 × 8.

While that's all great, Joan Citelli, director of corporate communications at 8 × 8, said that as pimps Virtual Office Pro is that it offers customers a wide variety of functionality, including local and long distance unlimited, fax, call recording, archiving, chat, calls mobile applications and much more for only $49.99 per month.Rees adds that some people pay for web conferencing by itself only.

Added that this year has seen major adoption of unified communications and hosted PBX (news – alert) in the enterprise market and markets of the federal Government.

"" Step to UC will accelerate in 2011,"continued Rees.""We are really [see] begins to despegar.Las people can view the valor.La sets…and function of ease of use have reached a point where you can view any business the benefits of using these solutions."

Edited by Tammy Wolf

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Hosted PBX

Hosted PBX provider, experiencing success in competitive market

The idea of hosted solutions has been around long enough now that has firmly established itself in the minds of decision makers as they focus on long-term strategy. To select different solutions to maintain internally or use a hosted option, decisions may extract value from a provider hosted PBX, IP5280 (news-Alert) Communications, headquartered in Denver, Colorado.

Founded in 2006 by two Qwest sales executives, this player hosted PBX has enjoyed steady growth and today a $ 5 million company is supporting the presence of a network level nacional.Una most interesting things about this hosted PBX (news – alert) provider is its name, derived from elevation of Denver at 5,280 feet above sea level.

A private company, IP5280 Communications specializes in VoIP, targeting convergente.Con voice and data services enterprise customers solutions hosted PBX, the company is compatible with thousands of customers and enjoyed a strong rate of growth of 40 percent in 2009. ColoradoBiz magazine selected IP5280 Communications as one of the Top 3 best companies to Work For in Colorado and also placed between Colorado 250 top private companies.

Hosted PBX services offered by IP5280 are aimed mainly at small and medium-sized companies that generally support five to 100 employees by location.With everything from basic VoIP service offerings for UM, intelligent call routing, hosted PBX, based on cloud computing platforms and incorporating videoconference, IP5280 is at the forefront of next generation solutions.

To deliver its offerings, the company has its own platform based on cloud, known as clover, or cloud on company resources.This multi carrier exchange network specifically designed to optimize the performance of the cloud-based interactive applications, including VoIP and other SIP communications basado.La clover network consists of a set of best servers as well as open source and owners of the servers.

An industry first, this architecture is designed to allow new suites business offerings based on cloud, such as custom voice to text transcription of voice mail, voice mail, call routing service and services call even managed to provide users a management in real time of all calls to the limit.

Four different converged network services offer customers of IP5280, including hosted PBX VoIP service it professional services, application services and SIP trunking.Hosted services are delivered in three sets of different characteristics and divided by the end-user application.

These kits include basic VoIP Feature Set; set of VoIP business; features and Enterprise.Tomando that approach, the enterprise VoIP feature set can focus on providing hosted PBX solutions to meet the needs of the client.

Susan j. Campbell is a contributing editor for TMCnet and also has written for eastbiz.com.Para read more posts from Susan, please visit his columnist page.

Edited by Erin Monda

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Hosted PBX

Telecommunications "SIP Trunking" as all-in-One solution provider offerings

(I-Newswire) from September 22, 2010 - Navarre, FL - TCS Telecom, a national leader master communication agency for more than 16 years, decided to promote SIP Trunking business class customers and potential customers as a viable solution for today's business communications needs. As many companies turn to VOIP (Voice Over IP, for the delivery of voice over Internet Protocol (IP) networks like the Internet communications protocol), TCS Telecom has identified gap that leaves open standard VOIP technology. Company's most recent campaign is helping to close this gap and save some money for your customers to do so!

Now comes the growing desire among providers of communications, partners and end users of a new generation of services through IP-based SIP-Session Initiation Protocol."As distance local and long-distance telephony, instant messaging, and presence SIP-based IP Centrex services / Hosted PBX, voice, push-talk, conferences of rich media messaging and much more are all well within the area of technology.""SIP is evolving to become a powerful emerging standard that provides not only a series of useful, productivity, improve solutions for today's enterprise, but it also allows our customers to eliminate the need for local PSTN, expensive of ISDN (ISDN) BRIs or adopted, gateways so saves them money and improve productivity and ease of deployment and use", says Kenny Wilder, owner of the company.

SIP Trunking is galvanizing the power to create a whole new generation of internet and IP networking services fixed and mobile. much as the internet once was modeled SIP, is able to complete network messages from multiple computers and telephones. It is capable of defining end participant how one or more devices can start, modify, and terminate a connection if the content is voice, video, data or Web-based.

Wilder will say "To date, the 3 community G selected SIP as the session control method for the following cell generation networks.""Microsoft has chosen SIP Trunking to your communications strategy in real time and has deployed it on many of their dispositivos.Ellos have also announced that their next version of CE.net will include a SIP-based VOIP application interface layer and is committed to delivering voice based on SIP and video PC consumer calls."

There is no arguing that the emerging standard is transparent, flexible and extensible.Con the ability to connect users over any IP network (wired LAN and WAN, Internet, mobile 3 G or 2.5 g, Wi-Fi and any devices (phones, computers, PDAs, mobile phones) IP, SIP, presents a wealth of lucrative new opportunities that increase how communicate enterprises and consumers.)

"We can now offer a flexible application that addresses many of the needs of our clientes.Al suite consolidate its services under a single IP-based, open the framework of the implementation of SIP standards-based, we can dramatically reduce the cost of designing and implementing innovative new services based on IP hosted clients using SIP Trunking"Wilder, explains.""We not only offer the most competitive prices for SIP Trunking, but we also have the technical capability to convert it into a solution turnkey business.

For more information about the technology or to explore the options available for your business, visit

http://www.ecttelecom.com

Of TCES Telecom:
ECTtelecom is a leading national communications master Agency for more than 16 years. en ECTtelecom have partnered with leading vendors to deliver a portfolio of solutions that include local telecommunications service and long distance, audio video conference, Web service access to Internet, integrated voice/data, VoIP, SIP Trunking, Private Line, MPLS services and improved Network solutions.

The company contact information
TCS Telecom
Kenny Wilder
6082 Gulf Breeze Pkwy
32566
Phone: 800-644-3071

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Hosted PBX

RingCentral Launches Sales Agent Program

CHANNEL PARTNERS — Hosted PBX provider RingCentral (Booth #2038) is hoping the addition of an indirect sales model will help the company ring up additional sales. The launch will be announced at the 2010 Channel Partners Conference & Expo.

The company, which provides Internet-based phone systems for small and medium businesses, has added a Sales Agent Program to its go-to-market strategy that enables new agent partners to sell RingCentral Office and earn commissions. Previously, the company relied on online sales to drive its business.

The Sales Agent Program allows partners to earn competitive upfront and residual commissions based on their customer’s monthly recurring revenue. Since RingCentral does not charge any setup fees, partners also can capitalize on opportunities to provide value-added or managed services that deliver incremental revenue on top of RingCentral’s commission.

According to the company, RingCentral Office is a complete, cloud computing-based business phone system, combining a hosted multiextension business phone system with auto-receptionist, advanced voice and fax functionality, unlimited calling and full-featured phones that arrive pre-configured and ready for use.

RingCentral Office is offered at a flat, fixed monthly fee with no contracts and no setup costs. RingCentral Office Sales Agent partners can set their customers up on the RingCentral Office phone system within minutes with the click of a mouse.

Resources Partner Series – Bringing Cordless Communications to SIP Telephony
PHONE+ Master Agency Buyer’s Guide 2010
Education Series – The Ins & Outs of Energy Sales
Channel Executive of the Year Awards 2010
Fact Book 2010
Channel Compensation Survey 2010
PHONE+ YOU Edition 2009
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View the original article here

Intermedia: Integrated voice, e-mail, and UC services

September 15, 2010
By Mark A. Miller
Intermedia.net, Inc., headquartered in New York, New York, is a privately held firm that has developed an interesting niche in the communications services business: hosting Microsoft Exchange services, along with other enhanced communications services to small and mid-size businesses. For one monthly fee, customers get VoIP telephony, smartphones, business e-mail, instant messaging, fax, and other communications functions delivered as a service.
Founded in 1995, Intermedia claims to have been the first company to offer cloud-based, business-class e-mail; it now has over 250,000 premium, hosted Exchange mailboxes under management.
This interesting combination of hosted voice and e-mail service has brought in a number of industry recognitions, including a 2007 Perfect Score in Technical Support from HosTest.net; a 2007 Reader’s Choice Award from MSExchange.org; a 2008 Dedicated Server Hosting award from Web Host Directory; and a 2009 Fastest Growing Company award from HostReview.com.
Intermedia also empowers thousands of smaller value added resellers (VARs) and managed service providers (MSPs)—as well as select Fortune 500 companies—to sell communications services under their own brand. Intermedia has 200 employees with additional operations in Sunnyvale, California, St. Petersburg, Russia, and London.
Intermedia offers its services throughout the United States, primarily targeting companies with 50 or fewer users. The company qualifies its customers based upon the type of communications solution that they are presently using. For example, for companies that are currently running their business using POTS (plain old telephone service), Intermedia provides an alternative that includes advanced features such as an automated attendant, hunt groups, and extension dialing, without having to set up and manage complex equipment, plus cost savings from with no local and regional tolls charges.
Businesses that are run from mobile phones can have a system that provides all the employees with consistent features, management, and costs—plus integration with hosted Exchange. Potential customers that are using Skype or other free online VoIP services can port their phone number over to Intermedia, which provides directory assistance listings that help potential customers find them, plus unlimited calling to anyone in the United States or Canada, without the customer having to purchase off-net minutes. Customers that currently are served by another hosted PBX provider are also welcomed into the fold, with the additional advantage of the hosted Exchange service, with both voice and e-mail services managed from a centralized console.
That management console, called the HostPilot Control Panel; enables online administration of all communications services. This interface provides a centralized point of management for all Intermedia services, including the Exchange server, POP/IMAP e-mail, SharePoint, Fax via e-mail, SpamStopper, Hosted PBX, and Domain Names. Using this control panel, users can add and manage hosted PBX use, set and configure the voice menu and hunt groups, manage music on hold, and view six months of call history for all users.
Each Intermedia hosted PBX account includes hunt groups, so that calls to a specific department, such as sales or customer support, can be answered quickly. Each user account receives a direct dial phone number; unique extension and extension dialing for calls within the company; unlimited calling to the United States and Canada; caller ID, call waiting, call transfer, call forwarding and three-way calling; find-me/follow-me service—which can forward calls to a mobile or additional phone when away from the office—plus voice-mail to e-mail conversion, with Outlook integration. In addition, Intermedia also provides consistent customer support on a 24 x 7 basis, meaning that their system does not default to an “emergency support” call center during off-peak hours. Cost for the service runs $34.95 per user per month.
The hosted PBX service can be expanded into a full unified communications service when customers add hosted Microsoft Office Communications Server (OCS) and the OCS Calling feature. With Intermedia’s service, calls can be placed to any instant messaging contact in OCS or any contact in Outlook just with a click of the mouse.
The company does not include telephones as part of their service, but recommends Linksys and Polycom models or the free X-Lite softphone, and will assist customers in configuring these devices. Other SIP-compatible devices may be used with the system, but net managers are on their own for installation and configuration functions.
Further information on the Intermedia solutions can be found at www.intermedia.net . Our next tutorial will continue our review of various service providers hosted voice solutions.
Author’s Biography
Mark A. Miller, P.E. is President of DigiNet Corporation®, a Denver-based consulting engineering firm. He is the author of many books on networking technologies, including Voice over IP Technologies, and Internet Technologies Handbook, both published by John Wiley & Sons.
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View the original article here

Virtual PBX Adds Call Recording for No Extra Cost

Virtual PBX (News – Alert)®, inventor and supplier of hosted PBX services, has included call recording in all its standard plans for no additional charge.
“With the addition of call recording, Virtual PBX extends our leadership in providing clients with the most flexible and diverse set of features at the lowest cost. The new feature gives our users the ability to improve their own customer satisfaction and ensure that high priority calls are properly managed,” said Greg Brashier, CEO of Virtual PBX.

Call recording is a valuable tool for many small and mid-size business “SMB” clients, particularly as it relates to improving the performance of customer-facing staff. With Virtual PBX call recording, any or all calls can be recorded, saved, and played back later to assist in training employees or to meet legal or other requirements. The system can be set to automatically record all calls or allow individual selection of which calls to record to respond to unique business needs.

Every Virtual PBX extension owner has the ability to record all calls automatically or select calls to record manually with the simple touch of a button. Administrators can also decide to control call recording for all users or give each user the ability to manage his or her recordings. In addition, the company’s built-in selective recording architecture allows calls to be recorded for pre-selected extensions and/or departments.
Moreover, recordings can be sorted by date/time, length, caller ID, user name or extension number; recordings can be played back or deleted at the convenience of the user and; recordings can be downloaded to a PC for future playback.
ENSO Bottles, the producer of environment-friendly biodegradable bottle solutions, recently announced plans to implement Virtual PBX’s business-class phone system in its organization, giving them the freedom and flexibility for conducting business flawlessly into its isolated working environment.
Trupti Kamath is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
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